Privacy Policy
Last Updated: June 8, 2026
1. Introduction
Welcome to Rocket Sitter ("we," "our," or "us"). We are committed to protecting your privacy and the privacy of your children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our childcare platform.
2. Information We Collect
We collect several types of information:
- Personal Information: Name, email address, phone number, profile photo, and payment information
- Children's Information:Your children's names, dates of birth, schools, allergies, schedules, and care preferences — provided by you, the parent, so that booked sitters can care for them safely
- Sitter Information: Certifications, experience, background check results, and availability
- Location Data: GPS location during active sessions (with sitter consent)
- Usage Information: Session logs, messages, bookings, and activity updates
- Device Information: IP address, browser type, and device identifiers
3. How We Use Your Information
- Facilitate connections between parents and childcare providers
- Process bookings and payments securely
- Conduct background checks and verify sitter qualifications
- Provide real-time session updates and GPS tracking
- Send notifications about bookings, messages, and account activity
- Ensure child safety and platform security
- Comply with legal obligations
4. Information Sharing
We do not sell your personal information or your children's information. We may share information with:
- Booked Sitters: A child's profile (including allergies and care notes) is shared only with a sitter you have a confirmed booking with — never with the wider marketplace
- Background Check Providers: For sitter verification
- Payment Processors: To facilitate secure transactions
- Law Enforcement: When required by law or to protect a child's safety
5. GPS and Location Tracking
GPS tracking is only enabled during active sessions with explicit sitter consent. Parents can view real-time location to ensure child safety. Location data is retained only as needed for the session.
6. Child Safety & Data Minimization
We take child safety seriously. All sitters undergo background checks. A child's personal information (date of birth, school, allergies, schedule) is visible only to the child's parent and to a sitter with a confirmed booking, and every access is recorded in an audit log. We collect only the children's information needed to provide safe care.
7. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
- Access and review your personal and your children's information
- Correct inaccurate information
- Delete your account and your children's information at any time
- Opt-out of marketing communications
- Disable GPS tracking
- Export your data
9. Cookies and Tracking
We use cookies and similar technologies to enhance user experience, analyze usage patterns, and remember preferences. You can control cookie settings through your browser.
10. Children's Privacy (COPPA)
Rocket Sitter is intended for adults (18+). We do not knowingly create accounts for, market to, or collect information directly from children under 13. The only children's information on the platform is information a parent or legal guardian chooses to provide about their own child for the purpose of arranging care — for example a child's first name, date of birth, school, and allergies. By providing this information you confirm you are the child's parent or legal guardian and consent, under the Children's Online Privacy Protection Act (COPPA), to our collection and use of it solely to deliver childcare services. You may review, update, or delete your child's information at any time from your account, and deleting your account removes it. We never use children's information for advertising and never share it beyond the booked sitter as described in Section 4.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or platform notification.
12. Contact Us
For privacy questions or to exercise your rights, contact us at:
Email: rocketsitter@gmail.com
Address: 212 Troy St. Ste B, Dothan, AL 36303